If a product purchased from our online store is defective, please email us at firstname.lastname@example.org within 7 days of the purchase date with proof of purchase and your order information. We will then provide you with details on how to return the item.
FREE SHIPPING FOR ALL ORDERS OVER $49!
Goods by Nature offers FREE shipping to the Perth Metro area for orders $49 and over. Perth metro includes postcodes 6000 – 6199.
Orders under $49 to the Perth Metro area are charged at a flat rate of $7.95.
Goods by Nature offers FREE shipping to WA Country areas for orders $49 and over. WA country includes postcodes 6200 – 6714 and 6744 – 6999.
Orders under $49 to the WA Country area are charged at a flat rate of $9.95.
Orders to WA Remote areas are $55.00. Remote areas include postcodes 6715 – 6743. There is no free shipping to WA remote areas.
All other States (VIC, NSW, SA, NT, TAS, ACT, QLD)
Goods by Nature offers FREE shipping to all States (except WA) for orders $49 and over.
Orders to all States (except WA) under $49 are $9.95.
Shipping on the purchase of a Gift Card is FREE because it is delivered by email.
Please note that we do not offer international shipping, or to PO Boxes, Locked Bags, Parcel Lockers and Parcel Collect.